Services

We offer five services to charities, but uniquely our approach is not to look at each area distinctly but to drill into the root cause of the issues you bring us and agree a bespoke solution.

You will see from our biographies that we are experienced across a range of disciplines which allow us to take this holistic approach. Those that we bring in to help with specific outputs we identify as part of our problem solving are charity specialists with a broad background. Read all about us...

Marketing

We offer a customer-focused review of current activity and impact with recommendations on developing activities and diversifying where appropriate. We'll advise on use of new media and e-marketing and web design for maximum impact. We're specialists in working with Boards and sub-committees of established charities to develop marketing strategies and capital appeals. Everyone has a view on marketing; we are all subjected to it daily, but how do we find out what our customer base wants and needs? Contact us to find out more >

Business Development

We'll look at what you sell and how you sell it – in the charity world the product is often the charitable cause or need and we look at this in conjunction with marketing and fundraising. The skills are the same for business development as for fundraising, and the marketing area should be active in bringing in donors or buyers of your product. We are specialists in looking at the sales process, developing the confidence of staff who have to talk about the product, working out how best to overcome objections and ultimately selling the product or maximising donations. Contact us to find out more >

Communication

This covers how you communicate with customers and/or donors, and how your organisation is portrayed and engages with the media. Working on a tone and language that is suitable for the message that the organisation wishes to convey externally is a key part of our activity, alongside considering how best to promote success and generate newsworthy stories that get published and thus help develop awareness of your charity's brand. Contact us to find out more >

Business Efficiencies and Financial Management

Having skills and experience in business efficiencies and financial management, coupled with a detailed understanding of charity accounts and investments, enables us to make recommendations on the efficient running of your organisation. We have experience of running businesses at Director level as well as advising organisations whilst working at the Charities Aid Foundation and at the Social Investment Business, in addition to holding Trustee and non-executive director roles ourselves – giving the breadth of experience necessary to make a real difference to your charity. Contact us to find out more >

Fundraising

We don't look at fundraising in isolation – we are able to see it as part of the whole business or charity. We can look at your fundraising tactics and advise on corporate and individual fundraising, use of Trustee boards, donor engagement, payroll giving, events and more. We also specialise in strategic reviews of fundraising alongside Trustee Boards and can facilitate meetings to assist with developing a new approach agreed by the whole Board. Contact us to find out more >